Terms and conditions

Terms and conditions

The website www.gardannemousse.com, hereinafter referred to as “www.gardannemousse.com” or the “seller,” is owned and operated by the company S.A.R.L. Gardanne Mousse, hereinafter referred to as “S.A.R.L. Gardanne Mousse,” with the following identification details: SIREN (registration number): 951251792, VAT number: FR62951251792, Billing address: Route de Biver, Residence Oreste Galetti, Building F2, Apt. 150, 13120 Gardanne, Bouches-du-Rhône Department, France, Delivery address: 180 Chemin du moulin du fort, 13120 Gardanne, Bouches-du-Rhône Department, France, Bank: CREDIT AGRICOLE, ALPES PROVENCE, IBAN: FR76 1130 6000 1048 1621 2857 753, SWIFT/BIC: AGRIFRPP813, Tel./WhatsApp: +33771796302, Email: office@gardenmousse.com.

Browsing the website www.gardannemousse.com followed by placing an order implies the reading, understanding, and acceptance of the terms below by any customer; www.gardannemousse.com reserves the right to change and update the content of this site, as well as the terms and conditions of use at any time, without any prior notice. In case of disagreements or misunderstandings between gardannemousse.com and the customer, the terms and conditions valid at the time of the order will apply.

Definitions
User  – any person who visits the website www.gardannemousse.com.
Customer – a natural person/legal entity placing an order on the website www.gardannemousse.com.
Products and Services – any product or service available on the website www.gardannemousse.com and included in an order placed on www.gardannemousse.com, to be provided by the seller to the customer.
Order – an electronic document that serves as a means of communication between the seller and the customer, in which the customer expresses the intention to purchase specific products and services and make the payment for them by placing an order on the mentioned website.
Courier – any public or private entity that provides fast courier services.

Intellectual Property Rights
The email address where possible copyright violations can be reported is: office@gardenmousse.com. We will respond to emails received at this address within 2-3 working days.
The content of the website www.gardannemousse.com, including images, text, web graphic elements, scripts, software, design rights, model rights, patents, registered trademarks, is the full property of S.A.R.L. Gardanne Mousse and its suppliers and is protected by copyright and related rights laws, as well as laws on intellectual and industrial property. This includes all photo materials, videos, and supplier logos and/or official materials used with the consent of the suppliers and posted on www.gardannemousse.com. Using these elements without the written consent of S.A.R.L. Gardanne Mousse is strictly prohibited.
S.A.R.L. Gardanne Mousse may grant the user/customer the right to use specific content of the website only through express written agreement, limited to the content(s) defined in writing, for a specified period, and only for the individual(s) authorized to use this content, without the ability to use other content from the website www.gardannemousse.com or endorse or transmit it to third parties without written consent from www.gardannemousse.com in this regard.
The use of any registered brand name on www.gardannemousse.com does not constitute an advertisement for that company. www.gardannemousse.com disclaims responsibility and cannot be held liable for damages resulting from the use of the content on the website www.gardannemousse.com.

Disclaimer
S.A.R.L. Gardanne Mousse does not guarantee that the website, the servers on which it is hosted, or the emails sent from www.gardannemousse.com are free from viruses or other potentially harmful computer components, that it is free from errors, omissions, malfunctions, delays, or interruptions in operation or transmission, line failures, or any other similar factors.
The user uses the site at their own risk, and www.gardannemousse.com disclaims all liability for any direct or indirect damages resulting from the use or access/visit of the site or the use of the information on the site.
The information provided on www.gardannemousse.com is for informational purposes and is provided in good faith from sources that the seller considers reliable. If any of the published articles or other information falls under copyright and related rights laws, the user is requested to inform the seller at the address office@gardenmousse.com so that the appropriate measures can be taken in such cases.
www.gardannemousse.com reserves the right to cancel orders for products and services displayed on the site due to technical errors, or products that, for various reasons, were not updated or not displayed correctly (price, stock status, description, etc.). In such cases, the customer will be informed by email or phone about the situation created and will not be required to purchase the product or service erroneously displayed.

Data Security and Privacy Policy
www.gardannemousse.com is a registered personal data operator under the provisions of Law no. 677/2001, with subsequent amendments and completions.
The customer undertakes to provide accurate, current, and complete information about their identity.
The customer will receive the order confirmation by email, as well as any other information requested by www.gardannemousse.com.
By creating an account on www.gardannemousse.com, the customer can subscribe to the newsletter, benefiting from information on the latest promotions. If you do not wish to receive newsletters, you can unsubscribe at any time.
By filling out the account information, the customer is assumed to agree with the terms and conditions of use. A customer’s refusal to provide certain personal data required by www.gardannemousse.com will automatically result in the impossibility of processing the order.
Any other use of the www.gardannemousse.com site than the one intended by the seller is prohibited. Attempts to access personal data of other users or to modify the content of www.gardannemousse.com or to affect the performance of the server on which the site is hosted will be considered a cyber attack and will lead to criminal investigation.

Prices
The prices of the products and services displayed on www.gardannemousse.com are expressed in EURO and include VAT, as shown on the product presentation page. If a different currency is displayed, it is for informational purposes only.
Prices and availability of products may change without notice. Any changes to prices and products availability will be communicated to the customer through www.gardannemousse.com.
www.gardannemousse.com cannot be held responsible for the content, quality, or final price of products from orders canceled and then delivered.

Payments
The customer can make the payment for the ordered products and services through the payment methods mentioned on the payment information page. The products and services ordered can be paid for in advance or cash on delivery (if this option is available for your location and in your currency).

Delivery
The products ordered on www.gardannemousse.com will be delivered by the courier mentioned on the site to the delivery address mentioned by the customer when placing the order. The delivery time mentioned on the site is for reference only and may vary depending on the location of the customer. This information is sent to the customer in the order confirmation.
If the customer cannot be contacted within a certain timeframe or does not respond to the email or SMS sent by www.gardannemousse.com or the courier, the order may be canceled without further notice.
Any delivery delay can be reported to www.gardannemousse.com by email or telephone.
S.A.R.L. Gardanne Mousse does not take responsibility for damages resulting from the delay or non-delivery of orders placed on the site.
The product return policy is in line with the provisions of Government Ordinance no. 130/2000 on the protection of consumers when concluding and executing distance contracts. Under this ordinance, the customer has the right to notify the seller in writing of their renunciation of the purchase without penalties and without invoking a reason within 14 working days from the receipt of the product.
Return requests received after the 14-day period will be rejected.”

If you have any specific questions or need further assistance with any part of this text, please let us know.